The following articles conduct your rights of use for the platform and has legal effect.
These Terms of Service ("Terms of Service") shall govern the use and participation in the on-line dispute resolution services provided by HoxWi Ltd. (“HOXWI”). HOXWI provides its Services via its platform, https://www.hoxwi.com (“Platform”). By choosing to use the Platform and Services, all parties also agree to these Terms of Service. Please read through these Terms of Service carefully, as they may have changed since your last visit to the Platform. HOXWI reserves the right to change these Terms of Service, or any portion thereof at any time and without notice. Any persons or entities unwilling to agree to these Terms of Service shall discontinue further use of the Platform and Services.
The Service provided by HoxWi aim to provide tools to introduce new business-enhancing capabilities to product(s), adding services that help your business grow, faster and at lower cost. Please note that the Platform and the Service provided are merely a platform to settle fair and effective connection between your application and your partner applications (systems) or internal resources (databases or APIS). HOXWI, its Administration are not parties to any of this. By using the HOXWI Platform, Users understand that HOXWI have no liability related to any activity you perform with your own app's or even with the API's we provide.
In consideration of the services provided by HOXWI, the parties agree to hold harmless HOXWI and any of its directors, officers, agents, servants, employees, independent contractors, assignees, permittees, designees, or shareholders from and against any and all claims, causes of action, liabilities, costs and/or expenses of any kind arising from or in connection with the third party alternative dispute resolution platform known as HOXWI. Neither HOXWI Administration nor any staff shall be liable to any party for any act or omission in connection with any case handling conducted under these rules.
Due the high demand only users holding accounts Premium have access to phone and/or Skype support, all another users can email questions, comments, or concerns to [email protected]
HOXWI do not use or share your personal information with third party companies without your express consent. Even with your consent only companies or individuals related to your disputes could access parts of these informations. When applicable your lawyer and the elected court members and staff also could have access to part of this informations.
HOXWI is constantly verified to keep it's compliance with the PCI DSS standards. PCI actually is the best practices regarding security existing on market, largely used by financial institutions, where the safety goes to the highest standards.
All communication processes are generally considered to be a confidential. As such, information contained in any documents, messages or video conferencing by either party is not intended to be copied or distributed. HOXWI insists the parties observe discretion in matters related to the details. HOXWI agrees to treat all information received in the course of its review activities as confidential with respect to persons or entities. HOXWI further agrees that such confidential information may not be used for any purpose by HOXWI except to fulfill its dispute resolution obligations.
Important: HoxWi is launching in a preview mode what means that any data or cofiguration could be removed or moved at any time without notice. We are doing our best to avoid such situation, but this could be necessary to allow us deploying important updates during this evaluation phase.